Ordering Information

How To Order ~ Shopping Cart Option now available ~ We are registered with e-procurement

Create your order online using our easy shopping cart.

Click on the shopping cart icon to choose the item you wish to purchase. This will take you to the shopping cart page and add the item to your shopping cart. Follow the instructions on the page.

You may click "back" on your browser to continue shopping on the same page you left or click "continue shopping" to go to the "Complete Title Listings" category page.

You are able to save your cart by clicking "save cart". This will save the cart contents on your computer for one week.

There is a "notes/special instructions" where you may add any other information or notes. We can contact you with final charges before shipping if you so note.

Print out a copy for your records and choose to submit your order to us electronically or you can mail, phone, or fax your order. You have the option of having your order e-mailed back to you. E-procurement: If you need to submit your order electronically to your school or county purchasing authority, check the option of having the order e-mailed back to you and simply forward the e-mail to the appropriate party.

When phoning in your order, make sure you have the author and title of the items.

A blank order form is also available for your convenience to print out and list any items manually. If you have any questions or problems regarding your order, call us and we will be happy to assist you. We do ask that orders over 10 items be mailed, faxed, e-mailed, or ordered online.

Ordering Information

REPLACEMENT PAPERBACKS: If a title we have listed in this catalog goes out of print, we usually substitute the paperback edition if available. If you do not wish to have paperback editions, please indicate this on your order.

PRICES/DISCOUNTS:

*We offer free Marc Record Services on all orders over $500.

*Special orders of 6 or more copies of the same title receive a 10% non-returnable discount.

As publishers' prices are constantly changing, items will be billed at the current price at the time of your order. Many of our list prices reflect the publisher's school/library discount.

RETURNS: Special orders of 6 or more copies of the same title receive a 10% non-returnable discount. Unsealed software is also non-returnable. All other items are returnable for any reason. We do ask that returns be made within 30 days and that items be returned in the same condition as sent. Please enclose a copy of our packing slip or invoice noting returned item(s) so we will know whether to send a refund, credit or replacement. Shipping charges on returns are non-refundable.

PREVIEW POLICY: Items in our catalog, except special order and software, may be shipped for preview. All previews are shipped with an invoice. If you decide to keep the merchandise, pay from the invoice. We do not need a purchase order number for our records but if you need one for your records, simply fill in the number and submit for payment. If you do not wish to keep the merchandise, simply return it with the invoice within fifteen days.

BACKORDERS: Broadfoot's does not backorder titles unless specifically requested on your order. Your order will be filled in one shipment. Orders are not held over 30 days upon receipt unless requested. Titles not shipped are cancelled unless backordering is requested. Please provide substitute titles so that we may complete your order for the amount stipulated.

PROCESSING SERVICES: Broadfoot's continues to offer Marc Record Services and Catalog Card Kits to our customers. Please refer to detailed description of these services by clicking Marc Record. Catalog Card Kits and Marc Record Services are free on all orders over $500. All material is professionally cataloged by Medialog. Please complete the "Service for Library Software Systems" form if you are using this service and include any charges when calculating your order.

SHIPPING CHARGES: Shipping will be figured at 9% of sales. The minimum shipping charge is $6.00. The maximum shipping charge is $100. Free shipping and handling on orders over $3,000. We ship by UPS so please be sure that the "ship to" address on your order is a "street address" and not a post office box number.

SALES TAX: Please include shipping costs before calculating sales tax. North Carolina customers must figure sales tax based on the county in which the invoice will be paid.

PAYMENT: Institutions will be billed. Payment should be made within 30 days upon receipt of your invoice. Please pay from the invoice, not the packing slip. Individuals are asked to include payment with order. (Best to call for current costs.) We accept checks, money orders, Mastercard and Visa.

PROBLEMS? QUESTIONS? COMPLAINTS? PRAISE? Give us a call on our toll free number or e-mail us. We want to know how we can better serve you. We welcome your comments. Please recommend titles you think we should carry.

Broadfoot's of Wendell